Status: Open
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We make technology work for you with a full selection of HDTVs, computers, cameras, gaming consoles, appliances, cell phones, tablets, Geek Squad® services and more. Visit your Menomonee Falls Best Buy now!
I brought my customize computer in for a diagnostic last Friday, paid in advance $73.56 (mind you), and less than a day later (Sat. morning) they call for me to pick up my computer. Went to pick it up and the neophyte tech said that they don't know what the problem is other than it is bad mother board. The tech did not offer any thing else and told me to sign to have my computer release. I signed, wanted to take my needed computer to have another shop fix the problem. Since I am unemployed and need the computer to look for a job. I called EVGA, got the mother board replacement, several days later re-installed the computer and the same problem presence. Call BEST BUY's Geek Squad but they want to charge another fee for diagnostic, WTF! I took my computer to PC-Tech in Kenosha the same day my re-placement motherboard came from EVGA. I insisted PC-Tech to give me answer by tonight so I can ask BEST BUY for my refund. YES, PC-TECH delivery and they said it was a bad power supply. No way can BEST BUY diagnose anytime if they did not switch the power supply. Call BEST BUY, got the run around when I mention refund because the Geek Squad did not do anything. I politely told that I was unemployed, yes I was calm then. Talk to the tech Vance and waited 10 minutes to get the manager. Then another tech Chris, pose as the manager, explained everything all over again. Then he said no refund! I asked him if he was the manager, he said NO! What am I talking to you for, get the manager. Then after waiting again, not the manager but a supervise Tech came, and said he looked at my file and everything was done for you and NO REFUND. You guys could not and did not do anything. If there is no power to the computer and you don't know that it was the power supply causing the problem how can you run all the test that you said you did? NO REFUND! For those who shop at BEST BUY, me being one, this is mess up! To said the least! I learned my lesson not to goto Gaint Retail Service but local retail service who want to win your service. NO I DID NOT GET MY REFUND! Look at others' complaint at other best buy.
In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find...
Please explain to me why items are shipped to my house with a complete description and picture of the item on the box? No guessing what's ordered here! Have a little Kuth and disguise your packaging. They could be gifts for Gods sake! Very poor.
Frans de Boer Sr.
Buying was fine. I was talked into a charge card to get 10% back, I've been going back and forth with them for 2 months now to get that. Haven't Think I'll just forget the $100 and cancel the card. Hello Walmart
With the boys...big mistake!
Took lap top in to Geek Squad and gentleman was so nice and knowledgeable. Any time we have been in this MF Store everyone was so nice. Will be back for sure .. Thank You
Shop Best Buy for electronics, computers, appliances, cell phones, video games & more new tech. In-store pickup & free shipping on thousands of products.
Top Works LLC is located at N95W16979 Richfield Way, Menomonee Falls, WI..
We make technology work for you with a full selection of HDTVs, computers, cameras, gaming consoles, appliances, cell phones, tablets, Geek Squad® services and more. Visit your Menomonee Falls Best Buy now!
As a technology and entertainment retailer where employees have an affinity for product differentiation on shelves, Best Buy specializes in consumer electronics, home-office products, entertainment software, appliances and related services.
This Best Buy store located on Richfield Way offers everything electronic for your home. From DVDs to mobile phones to flat screen TVs, Best Buy has it all. Having technical issues? Call the Geek Squad and let it get your electronics working like new.
Look Good: Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
Know Before You Go: Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.
The Extras: If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
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