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Best Buy
100 Cambridgeside Pl (Cambridgeside Galleria)
Cambridge,
MA
02141
(617) 577-8866
bestbuy.com
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American Express Cash Discover MasterCard VisaHours
Mon-Sat 10am-9:30pm Sun 11am-7pmStatus: Open
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tel: (617) 577-8866
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Member Reviews
Best buy is the worst buy.
I see a lot of bad reviews. People don't forget that you are in a very busy mall not at your personal massage session. I went there couple times and the staff was very nice. I like that it's very diverse. Yes the typical white male is not the only one who knows about electronics so have an open mind and ask a female or a person of color for a change. Usually the staff will ask if you need anything. If they don't or if they are busy just be patient and ask questions. Most of them know their stuffs but if they don't know they will tell you. I like honesty. They will tell you info about the product if you need more info they will call someone who is more informed. They have cds,dvds, tvs, cameras and more. They return policies suck 30 days return policy, some items are only 15 days and I also think there are items you can't return. The store is clean. They also have greeters at the 2 entrances also exits. Don't buy at Best buy they are the worst. I bought a computer with warranty and paid around 100 for the warranty. The computer broke so I used the warranty to fix it. They refuse to let me exchange the computer for a brand new one. They made me wait 2 weeks for the repair. They work with the Geek Squad. The Geek Squad suck by the way. They finally called me to pick up the laptop. The laptop was damaged and looked bad. They fixed the screen and then turn the laptop on and there was no pictures. Then they told me to wait again and I am still waiting. It's been more than 1 month. Can you live without your pc for 1 month? I don't think so. The best thing to do would have been to let me have a brand new laptop. The screen was cracked and there is no way to fix it. They are terrible. The laptop was broken and they told me on the phone that they will try everything to fix it. I don't want you to fix something that has been broken. It's broken it will broke again when I go home with it. They have bad customer service. They also told me that to do an exchange the computer will have to be repair 4 times first. What the hell???? What company does that??? It's crazy!!! Don't buy at Best buy it will be the worst buy in your life. They are thieves. Truereview here to tell you the truth.
Business Description from the Web
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Founded in 1983, this high-tech haven is recogniable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation...
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Tips About This Business
The Extras
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If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
Look Good
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Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
Know Before You Go
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Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.
Editorial Reviews from the web
A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers.
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In Short Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house...
more
Other Reviews from the web
Worst service
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After waiting on the phone for nearly 45 min to ask a simple question, I was yelled at,disconnected,passed off and put on hold 9 times! Best buy will never get my business again!
Great Customer Service by Jane B. at InsiderPages
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This BB store in Cambridge compaired to other BB stores in US has excellent customer service. Employees are honest and advice customers about rebates before buying products. They are not just trying to make a sale or get commission for what they sell. This is what a great business is all about. I have told many people to shop at this particular store as staff is very friendly and helpful.
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I bought some dvds by pam d. at InsiderPages
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I like their prices and I went on a weekend they have a big sale. they do not have much for coupons but this place was not too bad for prices. Somedays I come in and they have all new dvds so I pick up a few different ones. I like the people here. They beat and price match on some stuff.
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