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Buy with caution! I purchased a lamp for $1200 and found the exact same lamp online for $275. I though I bought an antique and not a mass produced lamp.
When I complained via email, Liza ignored me. Her manager David received my letter and contacted me. David apologized, acknowledged that I was overcharged and offered me a full refund with shipping.
When I called to make arrangements to ship the lamp back, Liza answered. She stated that she fired David for making such a decision and criticized him. Liza stated that she would not refund any of my money. She was confrontational and rude...
Items are excessively expensive but that can be worth it for unique pieces that stand out. However, after spending 4000 I went on a wild goose chase to get my item shipped to me. I was told that it shipped several times though it never arrived and no tracking information was available. Further, every phone call and email remained un-answered until I got ahold of the swarthy owner who gave me more attitude than understanding. BEWARE--
Pros
+ unique items
Cons
- horrible follow up on expensive purchases, in fact, no follow up and no customer service!
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