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Bavarian Autohaus

187 W Alameda Ave
Denver, CO 80223
(303) 722-8406
2.5 star rating based on 7 reviews

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Bavarian Autohaus

The only place to bring your BMW

Review Rating
I own a 1988 635csi, in very good condition. I have had several different mechanics work on this car. Robert @ bravarian is the man. Not only can he correctly diagnose your troubles. He also knows everything about BMW's. He has been in business for over 15 years and has hundreds of clients. I have never been to his shop when he does not have at least 5 BMWs he is working on. Everything he has fixed on my car has not failed and I trust his staff completely.
Posted by Christopher Raichart on August 11, 2008
Bavarian Autohaus

8 months and no repair. Took to another shop after Robert took $400 for "storage"

Review Rating
Our BMW 328i had the engine die on us in FEBRUARY. It was towed to Bavarian Autohaus to assess and fix the problem. The owner, Robert, said that he would look for a replacement engine for us and that the repair could cost between $7k and $8k depending on the replacement engine. He told us that he could not find an engine and would start charging us $100/mo for storage until he found one. This is pure fiction about him not finding an engine - do the search yourself and see how quickly you can find a replacement engine. Robert never looked for an engine to repair our vehicle (by his own admission in front of the police officers). We have contacted BMW's customer service department via the internet to find another shop that would be willing to do the work after waiting for months for Robert's shop to give us ANY communication regarding the vehicle. About a week ago (End of SEPTEMBER), he left us a message on voice mail telling us that we needed to "settle our bill" or we would be sent to collections. We have now had to pay for storage of the vehicle without him actually doing any of the work necessary to fix it or looking for an engine. It is now October, and we are going to take our BMW somewhere else at the recommendation of BMW's Customer Satisfaction department. The first 3 months delay was due to Robert's own personal family issues preventing him from working on the vehicle, and the remaining 4 has been his simple neglect to repair the vehicle. The only communication we have received with Bavarian Autohaus in the past 4 months was the voice mail advising us that we needed to pay or face collections. Robert's side of the story is that we never authorized him to do the repair. We had to call the police because he would not accept a $400 cashier's check and insisted on CASH. You know something is wrong when the police officer says "I'm getting really sick of coming here."
Posted by Pat on October 08, 2007

Other Reviews from the web

I found Bavarian Autohaus Fantastic! by Lee M. at InsiderPages

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It's shocking to hear that people have had such unsavory experiences with Robert. My e46 325i and I were in an accident in late '05. I needed a lot of work done to the front driver side wheel, brake and axel systems... Not only did Robert squeeze my car into his schedule the morning I called, but he also assured me that my car would be completed by the time I got off of work that day, and it... more
Posted by Citysearch User on April 21, 2009, (Edited January 03, 2009)

Bad experience all the way around!

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Robert is the most rude unprofessional individual I've ever dealt with. I took my BMW to Bavarian Autohaus because we had damaged oil return hoses. Robert kept the car for almost a month stating that he was unable to locate new hoses anywhere in the state. Every time I came by to check the progress of the work he had an excuse why he hadn't worked on the car. I took the search on myself and... more
Posted by 1vdc on April 21, 2009, (Edited August 20, 2008)

Are you kidding me? by Robert A. at InsiderPages

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Robert is the most rude unprofessional individual I've ever dealt with. I took my BMW to Bavarian Autohaus because we had a fire under the hood caused by two oil hoses. Robert kept the car for almost a month stating that he was unable to locate new hoses anywhere in the state. Every time I came by to check the progress of the work he had an excuse why he hadn't worked on the car. I took the... more
Posted by Citysearch User on April 21, 2009, (Edited August 20, 2008)
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