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I got my drive at Costco. This place has excellent phone and email customer support (human and personal). Yes, they've had to replace the power to my 2 terabyte hard drive twice and now the fan...
The company committed a product rebate fraud. All rebate papers were complete and sent to them on time by me. The company did approve my rebate on their web site but did not send rebate check on time (8-10 weeks). They excused themselves telling me that rebate check was not delivered to me because US Mail lost it. After few e-mails they finally sent me a check but is was $30 instead of $40 as...
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