Other Reviews from the web
We had a billing mixed up and the admin staff refused to honor a scheduled appointment for our premature son even after we had offered to pay out of pocket. Yes, they cancelled the appointment because their online system did not show that my newborn had been added to my insurance, Aetna. The mixed-up was resolved with Aetna but the admin staff made us just over hoops to prove that it was...
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Great with kids. Co-pay wasnt expensive..at the time anyways. Doctors were great. Gave candy and stickers when checking out. Always had to wait for awhile before getting called, but thats at every doctor's office so nothing out of the ordinary there. All in all..good place for children.
I have had my two children going to Valley Oak for over 2 years. I have recieved nothing but world class service. This is a very clean doctors office, with the most curtious staff and doctors.