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Atlantic Coast Spas, located in the Jacksonville metro, offers a wide variety of products and services, specializing in portable spas, custom in-ground spas and swim spas. We also design and install custom faux rock and water features along with fiber-optic lighting, whirlpool bathtubs, above ground pools, gazebos, saunas, barbeque grills, and pond kits. In addition we carry chemicals, spa...
Atlantic Coast Pools & Spas is located at the address 2006 Saint Johns Bluff rd S in Jacksonville, Florida 32246. They can be contacted via phone at (904) 642-7727 for pricing, hours and directions. Atlantic Coast Pools & Spas specializes in Roofs, Roofing, Slabs.
Atlantic Coast Pools & Spas has an annual sales volume of 0 - 500K. .For more information contact Maura Wood, Owner or go to...
Swim Spas, Portable Spas, Parts, Cover's, Service All Brands, Custom In Ground Spas, Chemicals, Custom Spas, Supplies & Service, Parts & Accessories
We bought a spa from Atlantic Coast three years ago. It worked for about a month before malfunctioning. Multiple calls to the business caused escalating frustration. They sent repair people out who came when I was not at home, if they came at all. There was never even paperwork left indicating they had visited my backyard. When I called to inquire, there was never a solution. They told me I wasn't keeping the filter clean enough! Finally, we found another repair company (and paid them even though our spa was under warranty) to fix it. In 5 minutes the guy recognized that the pressure switch was defective. We continued making repairs at our expense (and there have been many!) to avoid ACS. When the repair person we were using was unavailable & the costs were mounting, my husband wanted to give Atlantic another shot. It took two weeks to get the guy to actually show up after several appointments,and he came at a time we weren't home. It worked for one day and broke again. They began demanding payment the day after he left, but wouldn't address the fact that the spa still didn't work. Of course, we paid them, but in the process the employee or owner was so irate with my husband that he was told never to visit the shop again! Long, miserable story short, we are back with the other repair person, waiting for the 4th mother board, now with our 3rd heater, 2nd thermostat, and 3rd pressure switch and various other things I can't remember. It's been down now for 1 month waiting for parts. If I were in the market for a spa, I would stay as far away from Atlantic Coast Spa as I could get!
I am more than pleased with our swim spa.There were many delays due to weather, but they did everything they promised .They honored the warranty swiftly, and the employees were kind, helpful, and professional .
Bought my spa in 2012 - very satisfied from the sales process to installation. Had a service issue with my main spa breaker tripping. Called and left a message after hours on Sunday by 1:00 pm on Monday Rob the service tech fixed the problem. Company really stands behind their products with exceptional service.
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