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Arrowhead Mckee Family Health Center

2372 Sterling Ave San Bernardino CA 92404
(909) 422-8029
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Hour Emergency Department And Trauma Center

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Reviewed Business
Arrowhead Mckee Family Health Center
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Review Date
February 12, 2014
Average Rating


I have brought my mother to this location twice already. Upon entering on both occasions, front staff is the least bit inviting. I'm uncertain as to why the front desk is so unpleasant. Maybe they had a bad morning, afternoon, or perhaps a bad stroke of luck. Regardless, their lack of professional working ethics is not justified in any way. Patients shouldn't feel uncomfortable in a medical setting. Front staff should really implement great customer service skills into their work ethics & a welcoming smile wouldn't hurt either. If you're underpaid & overworked, seek another field. I will say though, my mom loves her doctor. Four stars for the doctors, but front desk staff, you really need to work on your customer service skills.

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