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Arrelle Fine Linens

445 N Wells St
Chicago, IL 60610
(312) 321-3696
arrelle.com
4 star rating based on 5 reviews

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Payment Methods
American Express Cash Discover MasterCard Visa  
Hours
Mon-Fri 10am-6pm Sat 10:30am-5pm  
Status: Closed  
Phone Number

tel: (312) 321-3696

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Arrelle Fine Linens

Could not be happier

Review Rating
Outstanding service, outstanding products, outstanding staff and beautiful store. I have shopped at the finest stores around the world and Arrelle ranks among the best. I've come back repeatedly and recommended Arrelle enthusiastically to my friends.
Posted by Ralph Rasboy on October 25, 2009
Arrelle Fine Linens

We have a beautiful store, impeccable service. There's no satisfying some people

Review Rating
I am Lisa Rosenberg, co-owner of Arrelle Fine Linens and would like to comment on the negative post below.
The purchase was made at our store at which time the customer was informed that the linens being ordered and imported specifically for him would take 6 to 8 weeks to arrive. Occasionally we experience delays (due to vendor production schedules, etc.) which can increase delivery times from 10 to 16 weeks. We do our utmost to find this out in advance, to inform the customer before purchasing --but some delays do occur. With the recent economic events of the last year I would think that there might be some understanding with regard to a hiccup in the delivery time.
Most of the order was received within 10 weeks. A single duvet cover, the only item remaining, arrived at week 12. As a courtesy, we gave a $432 credit equal to a 50% discount on the duvet cover. In return, we received a malicious review. I invite you to see for yourself and explore our showroom. Experience the beauty of our European textiles and the level of attention that you will receive.
Yours Truly,
Lisa Rosenberg
Arrelle Fine Linens
Please check out my recent YouTube video and see for yourself: http://www.youtube.com/watch?v=CoTmkc...
Posted by Lisabeth Rosenberg on August 13, 2009, (Edited August 25, 2009)
Arrelle Fine Linens

Awful - If I could give them negative stars

Review Rating
I purchased linens recently from Arrelle and it was an awful experience, particularly for the type of $$$$ they charge. They repeatedly missed their successively promised delivery estimates ultimately taking 3-4x what I was initially told. They discounted one of the items to "make up" for the excessive lateness, in the process of which they managed to charge me the new sales tax rate on the entire order - minor, but rather irritating. In the end, the items I received were not even correct (colors don't match). I've decided to live with the mistake rather than spend anymore of my life dealing with these people
Posted by a guy on August 09, 2008

Business Description from the Web

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Citysearch

Plush bedding, fine furniture and bath accessories draw customers to this River North linen store.
Posted by Citysearch on January 11, 2007

Tips About This Business

The Extras

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Citysearch

The store also sells ottomans, upholstered headboards, mattresses and storage benches.
Posted by Citysearch on April 21, 2009

Editorial Reviews from the web

Plush bedding, fine furniture and bath accessories draw customers to this River North linen store.

brought to you by

Citysearch

In Short If a good night's sleep depends on your thread count, head to this River North luxury linen store for the ultimate in opulence. High-end items cover the basics--Egyptian cotton sets and Siberian goose down comforters--to exotic tapestries, fluffy pillows, elegant tablecloths and cashmere blankets. The sumptuous look extends to the bathroom, with crystal accessories, rugs,... more
Posted by Valerie Moloney on April 21, 2009, (Edited December 19, 2005)

Other Reviews from the web

Excellent Local Store

Review Rating
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Love this family run local business. Excellent selection and very attentive and conscientious staff. The store is beautiful to visit too. Lots of decorating ideas and no pretension.

Pros

+ Service, Selection, Ambience

Cons

- None
Posted by Rasboy on October 25, 2009

Nice Quality

Review Rating
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Items I purchased are nice quality. Took longer than expected though. Locally owned family business.
Posted by davis7630 on April 21, 2009, (Edited August 08, 2008)
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