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Arena Hotel

Address
817 The Alameda San Jose CA 95126
Phone
(408) 294-6500
reservationcounter.com
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Average Rating
3.5
Total Reviews
(225)
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  4. 4 Stars
  5. 5 Stars
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Toll Free
(877) 635-7862
Fax
(408) 294-6585

Business Hours

Status: Open

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

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What the community has to say about Arena Hotel

Information about this business (1)

Located just a minutes walk from the downtown San Jose scene and the HP Pavilion, Arena Hotel is a great accommodation choice for business and leisure travelers traveling through this vibrant spot in Northern California. San Jose is a mecca for businesses, but also offers a wide variety of opportunities for culture, shopping, dining and sightseeing. The hotel is set up for all types of...

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Reviews of this business (223) view all

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Overall review sentiment

Score
100%

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room
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100%
hotel
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Overall review sentiment

Score
100%

Rating distribution

5 stars
51
4 stars
92
3 stars
45
2 stars
20
1 star
11
No rating
5
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YellowBot member reviews (1)

YellowBot User
Reviewed Business
Arena Hotel
Reviewer Name
trashtalker
Review Date
September 01, 2007
Reviewer Location
Burbank, CA
Average Rating
3

Could Have Gone Either Way

I booked the Arena Hotel a day before I had to go to San Jose for a conference through lastminute.com

The next day, about 1-2 hours before check in, a full day after receiving my confirmation number via email, I received an email from Sybil Saiz of innpoints.com (somehow related to lastminute.com) saying "Although, you were able to book a reservation there may have been a system error which allowed this reservation to go through....Please cancel previous reservation and make alternate accommodations." I received this email while in a meeting and now I was sitting there wondering where I was going to sleep that night.

I went to the hotel anyway and they told me that innpoints was supposed to contact me. I told them they contacted me that morning, after I had already made arrangements. They gave me an upgrade at my cheaper rate. I was hapy that they gave me that room but was upset that they were involved in trying to force me into new accomodations with no notice. :-(

However, the room was nice. The building was a bit aged which contributed to its charm but also required wall air conditioning units as no central air system was available.

Overall, the hotel was nice but almost being forced to find a new hotel when none are available due to a nearby conference could have been the cause of a 1-star rating.

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Editorial reviews from the web (1)

An efficient staff and homey accommodations cater to business travelers.

Average Rating
80

The Scene
A brick facade and surprisingly tasteful lobby offers guests here a warm welcome. Corporate rooms are especially suited to the business travelers and conventioneers that flock...

Other reviews from the web (222) view all

Average Rating
70

Good size room, with a wirlpool tub. Complimentry breakfast. Great location for the venue i was attending.\n\nConstruction next door and at hotel. Hard to find entrance and exit because of construction equipment.

Average Rating
70

Location is excellent.\n\nWould like to see them complete the repair on the overhang by the entry way.

Business description (18) view all

Location. This San Jose property is close to HP Pavilion and Children's Discovery Museum. Also nearby are San Jose Museum of Art and Tech Museum.

Hotel Features. In addition to a business center and laundry facilities, Arena Hotel features complimentary newspapers in the lobby. Business amenities include free WiFi and business services. A buffet breakfast is complimentary to guests. Guest...

The Arena Hotel is located in the San Jose area. This property offers access for travelers with disabilities.

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