Apple Store, The Gardens Mall

Average Rating

20

I brought my mac book air to the GENIUS bar to get it fixed. The laptop turning off randomly when not powered by cable. I left my laptop for 1 week only to return and have them tell me they couldn't reproduce the issue. WRONG! As soon as I turned on the laptop it shut off immediately. That same day, another tech told me that it was the battery and it would cost me $160 to replace and that it...

Posted by Jason P. on September 25, 2016. Brought to you by addresses.

Average Rating

20

Worst customer service. I spent pretty much 1.5 hr to replace the cable and the service I got was worst than ever. Now I ask question to my self - why spent F $800 for this iPhone - when I get these kind a poor service.
Kyle(Rep) and Joe( store manager) shouldn't be working here. They are both have zero knowledge and care for the customer and very rude person.

Posted by Alex P. on August 26, 2016. Brought to you by addresses.

Average Rating

100

Very satisfied with the prompt and courteous service provided by CARLIN CROWDER at the Genius Bar at Apple Store in gardens mall !
When my iPhone decided one day to go dead on me I went with my husband and even though we didn't have appt. we got accommodated quickly and Carlin was able to replace my phone and patiently restore all my info! All this while helping also other two customers !...

Posted by Roxana D. on March 18, 2016. Brought to you by addresses.

Average Rating

20

One night my iPhone 5 would not turn on or charge. It would show that it was charging but the battery kept showing red even after leaving it on charge over night. After searching about my problem (the next day after work) I found out about the battery replacement program and I double checked my serial number on their website to confirm that my phone was one of the devices affected by the...

Posted by Jonathan A. on March 20, 2015. Brought to you by addresses.

High End Exclusive

Average Rating

80

Not the mall for the average shopper, however when the sales are right, it beats going to an outlet mall to too name-brand fashion I.e. Coach, Chanel, Tory Burch, Ferragamo, etc. Not really teen friendly but newly added stress such as Aeropostale and True Religion help. Despite being "high end" the sales associates generally treat you with respect.

Posted by debrain3d on November 22, 2011. Brought to you by addresses.

Trade in your old iPhone. Learn more in store.

Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Posted on February 18, 2015. Brought to you by newbernsjlocal.

Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Posted on March 04, 2013. Brought to you by ezlocal.