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American Eagle Builders Supply
401 Crowley Rd
Arlington,
TX
76012
(817) 588-2050
americaneaglebuilders.com
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Member Reviews
Thanks
I wanted to take some time to thank you. Not just for your professionalism and integrity, but for actually having a product that does what is promised. In this day and age, that's a wonderful surprise. My husband and I replaced our windows for our entire house a few months ago because we, like many other Texans, were exasperated by our increasing electric bills, and although i was skeptical, I was willing to give it a shot. I am pleased to say we have seen a 40% decrease, and that was in August! I am thrilled! I also wanted to give Kudos to your craftsmen. they were polite, prompt, and cleaned up after themselves. (I think they even vacuumed behind my desk, which hasn't been done in quite a while!) They were truly a great example of what your company is selling. I will be happy to recommend your windows to anyone who asks. We couldn't be more happy.
-Nicole
-Nicole
Solid Company
They put new windows in my home in August and the whole experience was great. They arrived on time and did the work in a timely manner. They even cleaned up when the job was finished. My electric bill has gone down quite a bit, and my ac doesn't stay on all day like it did before. Aso my home looks a lot better and newer now. Would strongly recommend. Pat
Trying Too Hard
I am Boyd Stewart with American Eagle Builders.
The reviews by "Lili" and "LGbot" (same couple) are so unfair and wrong that they command a response.
I, like most folks, value customer loyalty. After hearing this customer's needs, I suggested they should probably go back to a company whom they had used in the past, who had given them good service and a quality they were happy with. "No" said the wife, "we will only work with a company who can give us the custom kind of windows we desire."
I presented and priced the high-end custom job THEY requested. They seemed quite happy and said the only thing they needed further was to see actual samples of the various wood trims we could do.
Although my Mom had suffered a stroke in Houston, I did not pass off the work, but instead drove miles and miles to collect the exact samples of the kinds of wood trim we could do. When I called to set a time to show them what I had assembled for them, the man was dismissive and said he had found a cheaper price. OF COURSE HE HAD!
The customer demanded the top, best, custom quality available in the market, and all the FREE service, but chose instead to go with the very company I had suggested might be their best option at our initial meeting.
When I only asked why they had sent me all over to fetch something they did not want (after they knew the exact pricing for the work), the homeowner got angry and hung-up.
We have the best customers I have ever had the privilege of serving. Sometimes the best answer to prayer are the jobs we do not get!
By the way...my Mom has recovered and I was able to get to Houston to help, despite this customer’s demands.
The reviews by "Lili" and "LGbot" (same couple) are so unfair and wrong that they command a response.
I, like most folks, value customer loyalty. After hearing this customer's needs, I suggested they should probably go back to a company whom they had used in the past, who had given them good service and a quality they were happy with. "No" said the wife, "we will only work with a company who can give us the custom kind of windows we desire."
I presented and priced the high-end custom job THEY requested. They seemed quite happy and said the only thing they needed further was to see actual samples of the various wood trims we could do.
Although my Mom had suffered a stroke in Houston, I did not pass off the work, but instead drove miles and miles to collect the exact samples of the kinds of wood trim we could do. When I called to set a time to show them what I had assembled for them, the man was dismissive and said he had found a cheaper price. OF COURSE HE HAD!
The customer demanded the top, best, custom quality available in the market, and all the FREE service, but chose instead to go with the very company I had suggested might be their best option at our initial meeting.
When I only asked why they had sent me all over to fetch something they did not want (after they knew the exact pricing for the work), the homeowner got angry and hung-up.
We have the best customers I have ever had the privilege of serving. Sometimes the best answer to prayer are the jobs we do not get!
By the way...my Mom has recovered and I was able to get to Houston to help, despite this customer’s demands.
Other Reviews from the web
Stay away from this place
brought to you by
Citysearch
Beware the special marketing deal!. It is just a deal for the company, and is a very bad deal for you. These windows cost $100 at lowes and you can install them yourself in about 1 hr.
I feel sorry for the low to middle income people this company preys upon. I feel sorry for anyone who reads these reviews and doesn't heed our warnings to stay away from this company. Its too bad - they... more
I feel sorry for the low to middle income people this company preys upon. I feel sorry for anyone who reads these reviews and doesn't heed our warnings to stay away from this company. Its too bad - they... more
Trying Too Hard
brought to you by
Citysearch
I, like most folks, value customer loyalty. After hearing this customer's needs, I suggested they should probably go back to a company whom they had used in the past, who had given them good service and the quality they were happy with. "No" said the wife, "we will only work with a company who can give us the custom kind of windows we desire."
I presented and priced the high-end custom job... more
I presented and priced the high-end custom job... more
Angry salesman after cancellation
brought to you by
Citysearch
The rating is for their last impression I received after cancellation of an order. Boyd Stewart gave us a great estimate for window replacement. But as we told him we would be getting other estimates. Well we got another that was comparable at a better price, and I'm not talking about 'big box home improvement windows'. I called to cancel and the next day he calls and immediately starts...
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