Status: Closed
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Help us make it rightI always have the best service with any AK USA weather it be in person or on the phone. I work at Wells fargo, and I have to say AK USA treats their customers better.
My cousin was calling the call center to get her car loan payoff amount and got stuck on a question so she handed me the phone. I was trying to translate for her but the call center supervisor said that she cannot speak to me for security reasons. I told her that we appreciated the security measures and all I was going to do was explain the question. The supervisor refused and said she would...
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