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My nephew and I had a very complicated travel itinerary in Germany with many small towns I couldn't even find on a map! My agent at Accent, Steve, provided me with MAPQUEST maps with directions, contact numbers for all of my hotels and did it all in an exceptionally short amount of time. I was amazed. Our trip was flawless, everywhere we went they knew us right away. Steve even followed up to...
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People are so rude here. You would think that with the way the economy is that a travel agency would be grated to have customers but I guess not. If you want to be ignored or over looked then go here but if you want to be greeted and smiled when you walk in the door look somewhere else.
Sorry Sandy, but I gave you many notices about your employees and nothing was ever done.
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