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Help us make it rightHome Improvement
$25.00 Chimney Cleanings (average house )
Aaa Superior Construction is located at the address Po Box 398 in Elmwood Park, New Jersey 07407. They can be contacted via phone at (201) 794-1800 for pricing, hours and directions. Aaa Superior Construction specializes in Residential, Driveways, Patios.
Aaa Superior Construction provides Foundations, Grading, Home Improvements to it's customers. For maps and directions to Aaa Superior...
We sold our former home in Berkeley Hts., NJ, on July 11, 2017. Couple weeks before the closing, we unexpectedly found out that we were not allowed to close the deal because the 2009 installer of the new roof failed the inspection and never closed the permit due to some problems with the roof ventilation. That company does not exist anymore. So we needed to urgently find out somebody to correct the problem.
My wife and I, both 80+ years old, now live 85 miles north of the place. Still, on June 28 we met on the spot with Mr. Deegan of the Deegan Roofing Co., showed him the inspector’s report of 2009 and asked for his advice. He told that it was not a big deal – a work of two people for the most part of a day – and promised to give the estimation. Because he delayed the estimation, our real estate agent gave as a card of AAA Superior Construction, and I called them and faxed the inspector’s report.
On June 29th Chris of that company promised to give estimation the next morning and to immediately start the work if we approve. He called on June 30 when I headed for an urgent appointment with my cardiologist (I had 2 stents implanted the next day after the closing) and was not in the condition for the detailed discussion, still not having the promised Deegan’s estimation. There was the following conversation with Chris: “The price will be six thousand…” Me: “What?!” He: “Or, no, no, no! I mistakenly took another project. Just $3,800.”
It also seemed to me too expensive but I was not in a position to seek another company and authorized the repair. Later that day the estimation from Deegan arrived, and it was just $1,500. I sent the estimate to the AAA Company and requested a partial refund. They flatly refused. When I asked for explanation of the so huge difference, the owner Mark wrote that they had been ready to do the work rapidly and to meet the closing deadline. But, first, the closing could be postponed. Second, I would understand that the urgency could cost extra $200-300, but by no means extra $2,300! During our 36 years of that house’s ownership we had never encountered so huge overpricing. It is obviously that the AAA Superior Construction just used our inability to check proper pricing. When I wrote Mark that we may dispute the charge through our VISA card, he replied: “I will be filing charges for theft of services”. Using the same language, I would say that the company has made a theft of our money.
I will file complaints with the BBB and with other organizations.
Like some other posters, I saw this company on yellowpages.com. The name listed there is not the same as the name on the BBB website which has abysmal reviews. I did not know this at the time. Scheduled them for a simple job. I wait all day calling and calling wondering where they are. Finally they show up 6 hours later and tell me they cannot do the job today. I call the company back to officially cancel and the guy on the phone cusses me out, uses some choice words with me, and says things to me that you should never say to a human being (I will not repeat them here).
Bottom line: The negative reviews on any website are legit. Check out bbb.com and complaintslist.com.
Just by the way the owner responds to negative feedback is all the information you need to stay away.
Allow me to elaborate. Found them in yp's as superior gutters-needed to get gutters cleaned. Turns out the name is really AAA superior construction ( also found them online as emergency roof repair nj-same Lic # 13VH03411000) Strike one! Ask guy on phone if I can save money paying cash. "absolutely" he says. Guy shows up and tells me cash makes no difference. Strike two! They said the would between at 9-10am, them show up at 10:30. Called the guy at 10am, he said they will be over in 5min. Strike three! NOW FOR THE JUICY PART! Guy (Ben) tells me my furnace exhaust is not up to code, and that there is definitely a carbon monoxide hazard in the home. I have a two year old son. He tells me point blank "I would not keep him in the house even one more day". Got me pretty freaked out. Then tells me he can fix it "today, right now" for $2500, can get it done in 3-4 hrs and has all the materials he needs in the truck! I'm like let me call my wife in hysterics and she tells me to say no so we can discuss it-thank god! I have several CO monitors in home-never an alarm. Guy also tells me that the certified home inspector I hired and went over the house with ignored the safety issues to help the broker sell the house (Yea, the inspector is going to throw away his career and possibly go to jail-yea, sure.) Told me I should rip him a new one. I called the inspector and read of the list of safety issues that I made Ben write down-should have made him sign it. He explained why-point by point- why everything this guy said was wrong. Strikes 4,5,6...you get the idea.
5 star
These guys are the absolute worst. I've hired contractors for all kinds of work for years. They'll promise anything to get a job and then reneg on most of what they promised. Workmanship is total ...
Received coupon in the mail for gutter cleaning. They honored coupon card and gave no hard sell for any thing else. They do chimneys too- I will use them.
Prior to my contacting you I had two other companies who were highly recommended look at my roof and chimney. One showed up without a ladder and stood on the front lawn and assessed my issues from there. You were professional on the phone and Ben Hani, your manager was professional from the moment he rang my doorbell to determine and estimate what needed to be done. My roof was minor compared to the chimney. I needed to have gas lining system installed into utilities flue, demo out clay flues into fireplace, flues installed, stainless steel liners into fireplace flue. I can go on and on. I also needed repairs over bay window etc. Ace and his assistant who worked here all day have extraordinary skills and are amazing. They also protected all my furniture and wood floors from soot. There was not one speck in my house. I very seldom use yellow pages. I found you and then checked out your website. That was a fortuitous moment. I have thanked you several times on the phone. I wanted you to see this in print. Gratefully yours from Berkeley Heights, NJ, Joni Volski
Offered a complete explanation of the process of installation and answered all questions thoroughly. Worked efficiently with quick clean up. Very satisfied and know the inspector will be as well!
Home Improvement
Payment Options: Visa, Master Card, American Express, Discover, Personal Checks
Aaa Superior Construction was founded in 2009, and is located at 397 E 54th St in Elmwood Park. Additional information is available at www.aaa-superior.com or by contacting Mark C Loukedis at (201) 794-1800.
AAA Superior Construction provides Concrete and Masonry services in Elmwood Park, NJ. Call them at 201-794-1800 for more details.
Superior Roof & Chimney is located at 154 Mcwhorter St, Newark, NJ..
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