Member Reviews
horrible follow up
These people came to fix my washing MACHINe and it has been 4 weeks since they came and charged me $80 bucks. They have no response to what is the part number for the machine. If I do not call them, I never receive any updates as of what's going on or if and when the technician will come back.
They sure cashed the check tough. It was supposedly going to be applied towards the repair, that never happens, because they are still "researching". How long do you think it takes to research a part number??? 5 minutes? One week?
Well these people are still researching after 4 weeks...
Don't waste your money with these people. They are extremely unprofessional. Crooks!!!
Posted by mwoyt
on June 03, 2008
Information from the business
Parts, All Makes & Models, Dryer, Freezer, Microwaves, Parts And Service, Refrigerator, Ranges, Ups Shipping
Other Reviews from the web
i have used this company for 20 years. They are the most honest company that I've ever used . They may take on more than they can get to fast but the services are done right and I've never had to call back to re fix something. I have used others when I'm impatient and the cost is almost twice than AJ ,I've said no thanks and waited for them.in this business there are a lot of thieves and their...
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Posted by dsexton
on April 21, 2009, (Edited November 29, 2008)
The worst company I have ever worked with. My washing machine and dryer has been broken since Feb. and now that my 13 month lease is almost up, I'm glad I never really got the chance to have a waser and dryer. (not to mention the machine was BRAND NEW) worked for less than 2 weeks. So what does AJ appliance do... pretty much nothing. They don't show when they schedule appointments with...
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Posted by Addrie
on April 21, 2009, (Edited July 20, 2008)
Once they come the fist time they never follow up with you on the job. HOrrible customer service, they treat you as if they were doing you a favor.
I would definitely not use them again.
Pros
+ Nothing
Cons
- They gave me horrible excuses for not following up
Posted by marinawoyt
on April 21, 2009, (Edited June 02, 2008)