James Devaney Fuel Co

Awful

Average Rating

20

Deceiving.

When I switched to this company I was told that their rate would always be average price minus 10 cents per gallon. John Holmes, the person I talked to, even encouraged me to check the ""MA Department of Energy Resources"" website for current pricing and expect to billed 10 cents less than that per gallon. Then came the bills in the mail after each delivery... they were 43~56 cents per gallon more than average every time!! On the bills they offered a prompt payment discount but that didn't bring the price down by much. I talked to John Holmes a couple of times about this. ...

Posted by by doraemon2 at Citysearch on June 16, 2011. Brought to you by Citysearch.

Terrible customer service isn't even the half of it

Average Rating

20

We have yet to have a hassle-free experience with them. They've charged us ridiculous fees (e.g. charging for a service call that had to happen because they switched our appointment and forgot to prime the tank when they came to fill) and are consistently rude when speaking on the phone. They consistently charge the top market rate as well. If you have them, SWITCH. If you don't, RUN.

Posted by by ak chica at Citysearch on February 22, 2011. Brought to you by Citysearch.

James Devaney Fuel Co is located at 111 River St, Dedham, MA. This location is in the Oakdale neighborhood. This business specializes in Business to Business.

Posted on November 06, 2017. Brought to you by merchantcircle.